Sales Consultant

🌟 Build Dreams, Transform Homes, and Find Your Success with American Floor and Home! 🏠

Client Advisor / Sales Consultant

Location: Honolulu, HI – American Floor and Home

At American Floor and Home (formerly known as American Carpet One Floor and Home), we’re not just in the business of flooring—we’re in the business of transforming homes and lives. For over 50 years, we’ve been Hawaii’s most trusted provider of exceptional flooring solutions. Located in one of the largest flooring showroom and warehouse in Honolulu, we offer a one-of-a-kind experience to both our customers and our team members.

As a 100% employee-owned company, we are proud to empower our team of over 120 passionate, dedicated employee-owners. This isn’t just a job; it’s an opportunity to take ownership of your career, build meaningful relationships, and thrive in an award-winning environment. If you’re a driven sales professional who wants to work for a company that matches your ambition and values your success, we’d love to have you on board.

Why Join Us?

At American Floor and Home, we set you up for success with:

• Employee-Owned Excellence: Share in our success as part of our employee-ownership program.
• Competitive earning potential: Base + Uncapped Commission + Bonuses
• Unparalleled benefits: Medical, dental, and vision insurance. Flexible spending accounts (FSA) and generous paid time off.
• 401(k) retirement plan
• Employee discounts: To help you transform your own space.
• Award-Winning Culture: Proudly recognized by PBN and Hawaii Business Magazine, as one of the Best Places to Work, and the Star-Advertiser for our outstanding workplace and service.
• Career advancement: We’re growing, and so will you. Take advantage of opportunities for learning, growth, and advancement in a supportive environment.
• Recognition and prestige: We’ve been named Hawaii’s Best Flooring Retailer, one of the Best Places to Work by PBN & Hawaii Business magazine, and more.

What You’ll Do:

As a Client Advisor, you’ll be the go-to expert for our customers, building trust, providing guidance, and ensuring they leave thrilled with their choices. You will:

• Own the customer journey: From first hello to project completion, deliver a seamless, personalized experience.
• Sell with confidence: Use your expertise to recommend the perfect flooring and home solutions for each customer’s unique needs.
• Proactively connect with potential clients: Through cold calling, prospecting, networking, and following up on leads
• Utilize technology: Leverage CRM software to manage leads, track customer interactions, and ensure timely follow-ups.
• Manage projects like a pro: Coordinate with our Operations, Installation, Accounting, and Purchasing teams to ensure every project is a success.
• Grow and lead: Leverage training, sales meetings, and product knowledge sessions to stay ahead of trends and share your expertise with the team.
• Be a showroom superstar: Maintain an organized, welcoming space where customers are inspired by endless possibilities.

Who We’re Looking For:

Education and Experience:

• Experienced in sales or customer service (3+ years preferred).
• Bachelor’s degree in a related field is a plus, but your drive and results matter most.

• Proficient with CRM systems and Microsoft Office tools—you’ll need to stay organized and track leads effectively.
• A master communicator with exceptional written and verbal skills.
• A problem solver who thrives on challenges and exceeding expectations.
• Highly organized and able to juggle multiple projects in a fast-paced environment.

Personal Attributes:

• Passionate about delivering an unforgettable customer experience.
• Team-oriented but self-motivated—you know how to get things done.
• Positive, adaptable, and quick to learn in a fast-paced environment.
• Flexible and available to work weekends, holidays, and as the business demands.
• Ready to roll up your sleeves (and lift up to 15 pounds if needed).

Are You Ready to Join our Ohana?

• Apply Today and start your journey as a proud employee-owner in Hawaii’s most trusted home remodeling company!