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Job Description

Your primary responsibilities will include:

• Receive and handle calls/inquiries relating to power outages, trouble, and property damage
• Utilize communication equipment to relay information
• Temporary 12 month position

Hours

Full-time, M-F 7:30-4:30, weekends and evenings when necessary

Location

Kahului, Maui

Pay

$20 an hour

Responsibilities

• Obtain and relay important information
• Performs timekeeping, typing, filing, logging, data entry and other clerical work
• Provide clear directions and explanations to the field personnel, customers & contractors

Qualifications

• Minimum two or more years of call center customer service experience and/or equivalent training
• Excellent communication skills
• Must have internet access and excellent computer skills.
• Familiarity with data base maintenance
• Previous experience in fast paced work environment
• Ability to remain calm under pressure
• Ability to diffuse emotions and handle irate customers
• Minimum typing speed of 45 WPM
• Ability to pass pre-employment state and federal background check and drug test.