Activities Manager

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Activities Manager

Hyatt Vacation Club at Ka'anapali Beach

Salary Range: $62,400-$70,000

Relocation Offered: No

What does Hyatt Vacation Ownership Offer?

• Competitive Pay
• Medical/Dental/Vision/401k Opportunities
• Travel Discounts
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth & Development Opportunities

Experience/Education Required:

• High School Diploma /GED or 2-year degree from an accredited University in Hotel and Restaurant Management, Hospitality, Business Administration, Health Education, Physical Education, or related major or related major with experience
• 1-3 years Supervisor or Manager experience at a resort/hotel in Resort Activities

Job Responsibilities:

Managing Activities Team

• Ensures staff is trained on all brand standard operating procedures.
• Administers and ensures employee adherence to corporate and local SOPs.
• Strives to meet the five goals of the property (e.g., guest satisfaction, profitability, sanitation, job safety, employee satisfaction).

Developing, Coordinating, and Managing Property Events

• Maintains most up-to-date knowledge of daily events and locations, property facilities and hours of operation, points of interest and directions to points of interest.
• Monitors and directs concierge, boats, Kids Klub, and guest experience.
• Creates, organizes and implements activities for all age ranges.

Managing Departmental Budgets

• Manages wages and controllable expenses within budgeted guidelines.
• Monitors and controls all expenses with requisition sheets, purchase orders, purchase log, invoices, and C-7s.

Conducting Human Resources Activities

• Provides constructive coaching and counseling to employees.
• Supports the development, training, and mentoring of employees.
• Demonstrates knowledge of how and when to impose deadlines and delegate tasks.
• Motivates and provides a work environment in which employees are productive.

Ensuring Exceptional Customer Service

• Provides excellent customer service.
• Determines guest's needs, and strives to meet these needs.
• Handles guest problems and complaints effectively.

Follow us on Social Media!

- Instagram: @hyattvacationownership

- Facebook: Hyatt Vacation Ownership

From majestic Cabo San Lucas to vibrant Key West, Hyatt Vacation Ownership offers rewarding career opportunities in vacation destinations as unique as you are. Our people are passionate about selling, supporting, or communicating an exceptional vacation lifestyle. If you’d like to help make vacation dreams come true, learn more about joining our family.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.